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14473 – Helpline number
July 22 , 2025
15 hrs 0 min
91
0
- The Centre has launched the helpline (14473) for waste pickers on the occasion of the 'National Action for Mechanized Sanitation Ecosystem (NAMASTE) Day' (July 16th).
- NAMASTE scheme is a human-centric approach of the government, where no Safai Karamchari has to do the hazardous work of cleaning sewers and septic tanks with their hands.
- The scheme was jointly launched by the Union Ministries of Social Justice and Empowerment and, Housing and Urban Affairs.
- It is being implemented by the National Safai Karamcharis Finance and Development Corporation (NSKFDC).
- It will run for a period of three years from FY 2023-24 to 2025-26.
- The scheme provides several entitlements for Sewer and Septic Tank Workers (SSWs).
- SSWs are being profiled through a digital application and provided PPE kits, access to safety equipment, occupational safety training, health insurance coverage and livelihood opportunities in the sanitation sector through subsidised vehicles/machines related to sanitation.
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