ILO Report on Algorithmic Management and Job Quality
May 3 , 2025 12 hrs 0 min 30 0
The report is titled as ‘the Revolutionizing health and safety: The role of AI and digitalization at work’ is released recently.
Algorithmic management (AM) in India has led to a decline in job quality, with “clear” evidence of increased monitoring, surveillance and work intensity.
The AM technologies had a positive impact on work organisation in countries like France and Italy, with no significant negative effects on job quality, in South Africa and India.
AM refers to the allocation, monitoring and evaluation of work tasks and workers’ performance through extensive data collection, surveillance, real-time decision-making and metrics-driven evaluations.
AM has expanded to traditional sectors, including warehouses, factories, call centres, transportation, healthcare and construction.