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Zoho Email Platform
October 17 , 2025
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- Around 12 lakh Central government email accounts were migrated from the National Informatics Centre (NIC) platform to Zoho’s platform over the past year.
- The move aimed to prevent employees from using open-source tools and enhance data security using indigenous software.
- The email domain names remained unchanged as "gov.in" and "nic.in", but the backend hosting and processing shifted to Zoho.
- A seven-year contract was awarded to Zoho in 2023 for handling email and office productivity services.
- The initiative was in response to cybersecurity concerns, especially after the 2022 cyberattack on AIIMS in Delhi.
- Personal email migration by ministers to Zoho was done voluntarily, while official communication continues under the NIC domain.
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