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Consumer Protection Bill
December 23 , 2018
1954 days
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- The Lok Sabha has passed the Consumer Protection Bill, 2018 recently, which will replace the Consumer Protection Act (CPA), 1986.
- The Bill seeks to enforce consumer rights and to offer a mechanism for complaint redressal related to the deficiencies in goods and services.
- The Consumer Disputes Redressal Commissions will be set up at District, State and National levels as per the bill passed.
- The District Commissions will have the mandate to hear complaints having claim worth one crore rupees. In the CPA, 1986 this limit was 20 lakh rupees.
- At the State level the limit has been enhanced from 1 crore rupees to 15 crore rupees.
- Complaints above 15 crore rupees worth of claim will be settled by the National Commission.
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