November 20 , 2025
15 hrs 0 min
40
- Goa became the first state in India to achieve a 100% response rate to cyber-fraud calls through the cloud-based 1930 call centre.
- A 24×7 team runs the system, which auto-records caller details and keeps clear communication and full documentation.
- The network review call recordings, monitor live calls, and join conference calls when needed, ensuring better service and reliability.
- The system helps faster reporting and fund-tracing in a year when cyber-fraud losses in Goa were around ₹100 crore.
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